--- title: Insights to collaboration & working together | ORG Blog | Conflict Resolution description: Conflict Resolution | Insights to collaboration & working together --- ![Overland Resource Group](https://www.orginc.com/hs-fs/hubfs/ORG_2017_Q1/ORG.jpg?t=1483128475379&width=215&name=ORG.jpg "Overland Resource Group") For full functionality of this site it is necessary to **enable JavaScript**. Here are the [instructions how to enable JavaScript in your web browser](http://www.enable-javascript.com/). - [Login](https://org.mocaworks.com/logon/) - [913.829.1241](tel:9138291241) [![ORG_Brand_Logo_215x102-01.png](https://www.orginc.com/hs-fs/hubfs/ORG_2017_Q1/ORG_Brand_Logo_215x102-01.png?width=215&height=102&name=ORG_Brand_Logo_215x102-01.png "ORG_Brand_Logo_215x102-01.png")](https://orginc-2633051-hs-sites-com.sandbox.hs-sites.com/) - [What We Do](https://www.orginc.com/what-we-do) - [Organizations](https://www.orginc.com/organization) - [Organizations + Unions](https://www.orginc.com/organizations-unions) - [Case Studies](https://www.orginc.com/case-studies) - [Who We Are](https://www.orginc.com/who-we-are) - [Blog](https://www.orginc.com/blog) - [Podcasts](https://www.orginc.com/podcasts) - [Careers](https://www.orginc.com/careers) - [Contact Us](https://www.orginc.com/contact-us) # ORG Blog ## [Can Ongoing Intractable Conflicts in Organizations Be Solved?](https://www.orginc.com/blog/can-ongoing-intractable-conflicts-in-organizations-be-solved) by [Mike Hunter, ORG President](https://www.orginc.com/blog/author/mike-hunter-org-president), on December 18, 2018 [![Can Ongoing Intractable Conflicts in Organizations Be Solved?](https://www.orginc.com/hubfs/images/Blog/ORG_Blogs_ConflictsInOrganizations2.jpg)](https://www.orginc.com/blog/can-ongoing-intractable-conflicts-in-organizations-be-solved) ##### **ONGOING INTRACTABLE CONFLICTS ARE VOLATILE, HIGHLY DESTRUCTIVE, AND VERY DIFFICULT TO SOLVE. CAN ANYTHING BE DONE?** The complex nature of human relationships means examples of intractable conflicts, unfortunately, aren’t hard to come by. Tribal wars have wiped out entire populations. Long-standing religious, racial, and cultural tensions have spawned deeply ingrained dissension. Political parties have become more and more polarized. Management and labor find themselves in a deadlock. [Continue Reading](https://www.orginc.com/blog/can-ongoing-intractable-conflicts-in-organizations-be-solved) [0 Comments](https://www.orginc.com/blog/can-ongoing-intractable-conflicts-in-organizations-be-solved#comments-listing) Topics: [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Intractable Conflict](https://www.orginc.com/blog/topic/intractable-conflict) - [Tweet](https://twitter.com/share) ## [Five Surefire Ways to Create Distrust with Employee Surveys](https://www.orginc.com/blog/five-surefire-ways-create-distrust-employee-surveys) by [Robert Hughes](https://www.orginc.com/blog/author/rhughes), on July 26, 2017 [![Five Surefire Ways to Create Distrust with Employee Surveys](https://www.orginc.com/hubfs/Blog/ORG_Blog-Image_Employee-Survey-Distrust_2017-04-07.jpg)](https://www.orginc.com/blog/five-surefire-ways-create-distrust-employee-surveys) While much can be learned by conducting employee surveys, many corporations have learned the hard way that poor surveying technique can do more harm than good. In fact, generally, when executives are opposed to surveying, their opposition is based on poor experiences with surveying in the past. [Continue Reading](https://www.orginc.com/blog/five-surefire-ways-create-distrust-employee-surveys) [0 Comments](https://www.orginc.com/blog/five-surefire-ways-create-distrust-employee-surveys#comments-listing) Topics: [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Leadership](https://www.orginc.com/blog/topic/leadership) [Sustainable Change](https://www.orginc.com/blog/topic/sustainable-change) - [Tweet](https://twitter.com/share) ## [Voices, Votes, and External Influence: Labor Management History Repeats Itself](https://www.orginc.com/blog/2014/10/24/voices-votes-external-influence-labor-management-history-repeats) by [Vicki Kelsey](https://www.orginc.com/blog/author/vicki-kelsey), on October 24, 2014 November 22, 2014 will be the 21st anniversary of the end of the Association of Professional Flight Attendants (APFA) strike at American Airlines. This is significant to me for several reasons– one is because I was there, in the middle, and I remember it like it was yesterday. The second is because recent history reminds me of the power of external influences on the labor- management process in the United States. [Continue Reading](https://www.orginc.com/blog/2014/10/24/voices-votes-external-influence-labor-management-history-repeats) [0 Comments](https://www.orginc.com/blog/2014/10/24/voices-votes-external-influence-labor-management-history-repeats#comments-listing) Topics: [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) [Overland Resource Group](https://www.orginc.com/blog/topic/overland-resource-group) [Sustainable Change](https://www.orginc.com/blog/topic/sustainable-change) - [Tweet](https://twitter.com/share) ## [Labor-Management Collaboration on Communication Drives Business Improvement](https://www.orginc.com/blog/2014/04/21/labor-management-collaboration-communication-drives-business-improvement) by [Carol Masterson](https://www.orginc.com/blog/author/carol-masterson), on April 21, 2014 ![biz woman greets wrkr](https://www.orginc.com/hs-fs/hubfs/Imported_Blog_Media/biz-woman-greets-wrkr-150x150.jpg?width=150&height=150&name=biz-woman-greets-wrkr-150x150.jpg) In organizations that are shifting toward higher levels of labor-management collaboration, “joint” communication that includes both management and union perspectives can demonstrate that organizational change is taking place in immediate and very visible ways. When employees see communication processes begin to reflect diverse perspectives– rather than strictly the company line or union messaging– it signals movement to a more open and honest environment and the development of collaborative relationships. Joint work and joint communication go hand and hand, each supporting and strengthening the other. [Continue Reading](https://www.orginc.com/blog/2014/04/21/labor-management-collaboration-communication-drives-business-improvement) [0 Comments](https://www.orginc.com/blog/2014/04/21/labor-management-collaboration-communication-drives-business-improvement#comments-listing) Topics: [Breakthrough](https://www.orginc.com/blog/topic/breakthrough) [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Leadership](https://www.orginc.com/blog/topic/leadership) - [Tweet](https://twitter.com/share) ## [The Interest-Based Leadership Checklist: A Crucial Tool for Effectively Guiding Difficult Conversations](https://www.orginc.com/blog/2014/02/17/interest-based-leadership-checklist-crucial-tool-effectively-guiding-difficult-conversations) by [Vicki Kelsey](https://www.orginc.com/blog/author/vicki-kelsey), on February 17, 2014 *Part 3 of 3 in an Interest-Based Leadership series* [Continue Reading](https://www.orginc.com/blog/2014/02/17/interest-based-leadership-checklist-crucial-tool-effectively-guiding-difficult-conversations) [1 Comment](https://www.orginc.com/blog/2014/02/17/interest-based-leadership-checklist-crucial-tool-effectively-guiding-difficult-conversations#comments-listing) Topics: [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) [Overland Resource Group](https://www.orginc.com/blog/topic/overland-resource-group) - [Tweet](https://twitter.com/share) ## [Labor-Management Relations at BART: Weathering a Storm of Their Own Making](https://www.orginc.com/blog/2013/11/29/labor-management-relations-bart-weathering-storm-making) by [Cathy Wright](https://www.orginc.com/blog/author/cwright), on November 29, 2013 [![danger thin ice](https://www.orginc.com/hs-fs/hubfs/Imported_Blog_Media/danger-thin-ice-e1385736044143.jpg?width=250&height=167&name=danger-thin-ice-e1385736044143.jpg)](https://www.orginc.com/hubfs/Imported_Blog_Media/danger-thin-ice-e1385736044143.jpg)We didn’t want to be right. [Continue Reading](https://www.orginc.com/blog/2013/11/29/labor-management-relations-bart-weathering-storm-making) [0 Comments](https://www.orginc.com/blog/2013/11/29/labor-management-relations-bart-weathering-storm-making#comments-listing) Topics: [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) - [Tweet](https://twitter.com/share) ## [A Tale of Two Leaders: How Interest-Based Leadership Affects Employee Engagement](https://www.orginc.com/blog/2013/10/21/a-tale-of-two-leaders-interest-based-leadershi) by [Vicki Kelsey](https://www.orginc.com/blog/author/vicki-kelsey), on October 21, 2013 *Part 1 of 3 in an Interest-Based Leadership series* [Continue Reading](https://www.orginc.com/blog/2013/10/21/a-tale-of-two-leaders-interest-based-leadershi) [2 Comments](https://www.orginc.com/blog/2013/10/21/a-tale-of-two-leaders-interest-based-leadershi#comments-listing) Topics: [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) [Sustainable Change](https://www.orginc.com/blog/topic/sustainable-change) - [Tweet](https://twitter.com/share) ## [FAA Bucks Trend in Declining Employee Satisfaction](https://www.orginc.com/blog/2013/04/12/faa-bucks-trend-in-declining-employee-satisfaction) by [Cathy Wright](https://www.orginc.com/blog/author/cwright), on April 12, 2013 Amidst the barrage of sequestration-related negativity confronting the federal sector, there are bright spots that deserve not just notice, but celebration. Take, for example, the Federal Aviation Administration which, as the largest sub-component of the Department of Transportation, helped propel DOT to the top of the list of Most Improved Large Agencies in the *Best Places to Work in the Federal Government*® rankings. Of particular note is the fact that the agency made significant progress at a time when a majority saw their [employee satisfaction levels](https://www.orginc.com/blog/cultivate-collaboration-with-these-5-keys-to-employee-engagement) decline. As noted on the Best Places website, “Employee satisfaction decreased in 66 percent of agencies. A few agencies, however, defied the government-wide convention, including the [Department of Transportation](http://bestplacestowork.org/BPTW/rankings/detail/TD00), a large agency which raised its score a full 4.1 points.” [Continue Reading](https://www.orginc.com/blog/2013/04/12/faa-bucks-trend-in-declining-employee-satisfaction) [0 Comments](https://www.orginc.com/blog/2013/04/12/faa-bucks-trend-in-declining-employee-satisfaction#comments-listing) Topics: [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) [Sustainable Change](https://www.orginc.com/blog/topic/sustainable-change) - [Tweet](https://twitter.com/share) ## [Freshmen Orientation Should Include Collaboration Course](https://www.orginc.com/blog/2013/01/11/freshmen-orientation-should-include-collaboration-course) by [Cathy Wright](https://www.orginc.com/blog/author/cwright), on January 11, 2013 The following blog appeared in the January 9 edition of The Hill, a congressional newspaper that publishes daily when Congress is in session, and was also included in its Congress [blog](http://thehill.com/blogs/congress-blog/politics/276341-freshman-orientation-should-include-collaboration-course#disqus_thread). [Continue Reading](https://www.orginc.com/blog/2013/01/11/freshmen-orientation-should-include-collaboration-course) [0 Comments](https://www.orginc.com/blog/2013/01/11/freshmen-orientation-should-include-collaboration-course#comments-listing) Topics: [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) - [Tweet](https://twitter.com/share) ## [Intractable Conflict At Hostess Brands](https://www.orginc.com/blog/2012/12/27/intractable-conflict-at-hostess-brands) by [Dave Nicoll, PhD.](https://www.orginc.com/blog/author/dave-nicoll-phd), on December 28, 2012 There is no question. If we look carefully enough at the labor/management conflict currently underway at Hostess Brands between the company and the Bakers’ Union we will see that this fight is clearly a full-blown intractable conflict. For those of us who study these types of disputes, there are several signs that signal the presence of an intractable conflict -- i.e., humiliating dignity violations from both sides, hostile stereotyping by each side, and a merciless effort by each party to blame the other for everything that’s wrong. All of these dynamics are now clearly at play in the conflict at Hostess Brands. Given this, there’s no doubt this dispute, at one point or another, is going to become a textbook example of an Intractable Conflict. [Continue Reading](https://www.orginc.com/blog/2012/12/27/intractable-conflict-at-hostess-brands) [0 Comments](https://www.orginc.com/blog/2012/12/27/intractable-conflict-at-hostess-brands#comments-listing) Topics: [Collaboration](https://www.orginc.com/blog/topic/collaboration) [Conflict Resolution](https://www.orginc.com/blog/topic/conflict-resolution-2) [Labor Management](https://www.orginc.com/blog/topic/labor-management) [Leadership](https://www.orginc.com/blog/topic/leadership) - [Tweet](https://twitter.com/share) [All Posts](https://www.orginc.com/blog/all) [Next Page](https://www.orginc.com/blog/topic/conflict-resolution-2/page/2) [![New Call-to-action](https://no-cache.hubspot.com/cta/default/2633051/fcb6e8cf-0376-4788-8ae8-c5c775f2fc4b.png)](https://cta-redirect.hubspot.com/cta/redirect/2633051/fcb6e8cf-0376-4788-8ae8-c5c775f2fc4b) ### Subscribe to Email Updates ### Recent Posts ### Posts by Topic - [Collaboration (55)](https://www.orginc.com/blog/topic/collaboration) - [Labor Management (46)](https://www.orginc.com/blog/topic/labor-management) - 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