Randy Babbitt is Senior Vice President of Labor Relations for Southwest Airlines. Previously, he was Administrator for the Federal Aviation Administration (FAA), and is former president of Airline Pilots Association (ALPA) labor union, and a retired airline captain. Here he describes first-hand examples from his career within government, labor unions, and airline industry the critical need for trust, respect, and recognition of shared interests on building a winning collaborative cultures, particularly within unionized organizations.
In the Overland Profiles in Collaboration Interview series, we share first-hand accounts from union leaders, management executives and organizational change experts who have led, and lived, conflict-to-collaboration transformations.
When we can work together... we wind up with my fingerprints and your fingerprints on the final product. We're much more likely to embrace it-- to operate with it-- because we helped design it. That's collaboration," said Randy Babbitt, Southwest Airlines senior vice president of labor relations, retired FAA Administrator, and former president of the Airline Pilots Association
These leaders have disproved the myth that labor and management have to be adversaries by the very nature of their roles; that confrontation is what they do; that disagreeable is just how they are. Their stories are inspiring; their results impressive, their resolve unshakeable.