Paul Rinaldi, is president of the National Air Traffic Controllers Association (NATCA) which represents 20,000 controllers, engineers and other safety-related professionals in the Federal Aviation Administration (FAA). Here, he discusses the challenges and benefits of building sustainable collaborative environments. “When we fight, all we are doing is spending our time and energy fighting and not improving the lives of the membership or the safety or the efficiency of the National Airspace System. When we collaborate, what we’re doing is actually improving the work environment for our members [and] enhancing the safety of the system.”
In the Overland Profiles in Collaboration Interview series, we share first-hand accounts from union leaders, management executives and organizational change experts who have led, and lived, conflict-to-collaboration transformations.
When we can work together... we wind up with my fingerprints and your fingerprints on the final product. We're much more likely to embrace it-- to operate with it-- because we helped design it. That's collaboration," said Randy Babbitt, Southwest Airlines senior vice president of labor relations, retired FAA Administrator, and former president of the Airline Pilots Association
These leaders have disproved the myth that labor and management have to be adversaries by the very nature of their roles; that confrontation is what they do; that disagreeable is just how they are. Their stories are inspiring; their results impressive, their resolve unshakeable.