Lee Bolman holds the Marion Bloch/Missouri Chair in Leadership at the Henry Bloch School of Management at the University of Missouri-Kansas City. He holds a Ph.D in organizational behavior from Yale University. Bolman consults and lectures worldwide to corporations, public agencies, universities and schools.
Joan Gallos is a professor of leadership at Wheelock College. She holds master's and doctorate degrees organizational behavior and professional education from the Harvard Graduate School of Education.
In the Overland Profiles in Collaboration Interview series, we share first-hand accounts from union leaders, management executives and organizational change experts who have led, and lived, conflict-to-collaboration transformations.
When we can work together... we wind up with my fingerprints and your fingerprints on the final product. We're much more likely to embrace it-- to operate with it-- because we helped design it. That's collaboration," said Randy Babbitt, Southwest Airlines senior vice president of labor relations, retired FAA Administrator, and former president of the Airline Pilots Association
These leaders have disproved the myth that labor and management have to be adversaries by the very nature of their roles; that confrontation is what they do; that disagreeable is just how they are. Their stories are inspiring; their results impressive, their resolve unshakeable.