Mike Perrone, National President, Professional Aviation Safety Specialists (PASS), describes successes in building sustainable large-scale collaboration between the union and the Federal Aviation Administration (FAA). He shares first hand insights into shifting relationships, from the tenuous first steps in building the level of trust required to building momentum that moved PASS and FAA from conflict to collaboration.
In the Overland Profiles in Collaboration Interview series, we share first-hand accounts from union leaders, management executives and organizational change experts who have led, and lived, conflict-to-collaboration transformations.
When we can work together... we wind up with my fingerprints and your fingerprints on the final product. We're much more likely to embrace it-- to operate with it-- because we helped design it. That's collaboration," said Randy Babbitt, Southwest Airlines senior vice president of labor relations, retired FAA Administrator, and former president of the Airline Pilots Association
These leaders have disproved the myth that labor and management have to be adversaries by the very nature of their roles; that confrontation is what they do; that disagreeable is just how they are. Their stories are inspiring; their results impressive, their resolve unshakeable.